Commitment to our stakeholders

Strengthening the relationships with our stakeholders is key to improving our performance. Our aim as a bank is clear: we want to be the best commercial bank, by earning the trust and loyalty of our employees, customers, shareholders and society.

Banco Santander Branch in Valencia (Spain)


Santander's objective is to be one of the best banks to work for, capable of attracting and retaining the best talent globally, which allows it to speed up transformation and help people and businesses prosper.

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Banco Santander branch in Malaga


Banco Santander’s aim is to become the best retail and commercial bank, earning the lasting loyalty of all its customers, by being simple, personal and fair in all we do.

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Group Strategy Update 2017


Our aim is to build lasting loyalty among our 4 million shareholders by delivering sustainable returns, and listening to their views and concerns.

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2017 Santander Ibero-American Scholarships

Community investment

Across the world, in the communities where we operate, we help people and businesses prosper with initiatives and programmes to support education, entrepreneurship, employability and welfare.

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Banco Santander establishes measures based on ethical, social and environmental criteria that ensure long-term sustainability throughout the value chain.

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Environment and climate change

Environment and climate change

Climate change represents one of the greatest global challenges of our time. The financial sector has a major role to play in supporting the transition to a low carbon economy.

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