A model for sustainable and predictable growth

Our strengths to continue growing and to be successful in the long term

1

We have SCALE and the potential to grow organically

2

PREDICTABLE GROWTH: diversification by country and business, which contributes higher profits in a more stable manner

3

Focus on INNOVATION to increase customer loyalty and operational excellence

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Creating value

We are meeting our targets earlier than expected with a clear strategy and a strong culture.

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Empleados
People

We aim to be one of the best banks to work for to be able to attract and retain the best global talent.

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Customers
Customers

Our goal is to have more customers, who are increasingly more loyal and digital. We want to be the bank of choice for our customers.

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Shareholders
Shareholders

We met our business and financial targets while remaining one of the most profitable and efficient banks in the world.

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Communities
Communities

We carry out our business responsibly, by contributing to the economic and social progress of the communities and managing our environmental impact.

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